Terms and Conditions
Welcome to Sri Mariyammal Packers Movers. These Terms and Conditions explain the general terms applicable when you use our website or book our packing, moving, transportation, house shifting, office relocation, or related services.
By using our website or booking our services, you agree to these Terms and Conditions.
1. About Our Services
Sri Mariyammal Packers Movers provides packing and moving-related services based on the customer’s specific requirements. Our services may include:
- Home shifting
- Local house shifting
- Office relocation
- Packing services
- Loading and unloading
- Transportation of household goods
- Mini truck services
- Open truck services
- Closed container truck services
The exact services provided for each booking may vary depending on the customer’s requirements, type and quantity of goods, pickup and delivery locations, vehicle requirements, and other relevant factors.
2. Booking and Service Confirmation
Customers should provide accurate information about their moving requirements before confirming a booking.
This may include:
- Pickup location
- Delivery location
- Preferred moving date
- Type and quantity of goods
- Major furniture and appliances
- Floor number
- Lift availability
- Parking availability
- Fragile or special items
The service requirements and charges may change if the information provided during booking is incomplete or significantly different from the actual requirements on the moving day.
A booking will be considered confirmed based on the mutually agreed service details and payment terms.
3. Quotations and Charges
Moving charges may depend on several factors, including:
- Quantity of goods
- Size of the home or office
- Distance between locations
- Packing requirements
- Labour requirements
- Type and size of vehicle
- Floor number
- Lift availability
- Road and parking access
- Fragile or special items
- Additional service requirements
Customers are advised to understand the quotation and confirm what services are included before booking.
Any additional requirements not included in the original service discussion may result in additional charges.
4. Packing Services
Packing requirements vary depending on the type of goods being moved. Suitable packing materials and methods may be used based on the nature of the items.
Customers should inform our team in advance about:
- Fragile items
- Glassware and mirrors
- Electronics
- Valuable items
- Heavy furniture
- Large appliances
- Items requiring special handling
Customers should also keep personal valuables, important documents, jewellery, cash, and other essential personal belongings with them rather than including them in the general shipment.
5. Customer Responsibilities
Customers are responsible for providing accurate information about the goods and moving requirements.
Customers should:
- Provide correct pickup and delivery addresses
- Inform us about fragile or special items
- Mention floor and lift access
- Arrange required building permissions where applicable
- Ensure reasonable vehicle access where possible
- Keep personal valuables and important documents separately
- Inform us of any changes to the moving requirements in advance
Failure to provide important information in advance may affect the moving schedule or service charges.
6. Items That Require Special Attention
Certain items may require special handling or may need to be discussed before transportation.
Customers should inform us in advance about any item that is:
- Fragile
- Unusually heavy
- Large in size
- Valuable
- Difficult to move
- Requiring special handling
The customer should not include any prohibited, illegal, hazardous, flammable, explosive, or dangerous materials without informing and obtaining confirmation from the service provider.
7. Loading and Unloading
Loading and unloading services are carried out based on the agreed service requirements and the access available at the pickup and delivery locations.
Factors such as the following may affect the moving process:
- Narrow roads
- Limited parking
- Upper floors
- Absence of lifts
- Narrow staircases
- Building restrictions
- Limited entry access
Customers should inform us about such conditions before the moving date whenever possible.
8. Moving Schedule and Delays
We make reasonable efforts to provide services according to the agreed schedule. However, moving schedules may occasionally be affected by circumstances outside our reasonable control.
These may include:
- Traffic conditions
- Weather conditions
- Road restrictions
- Vehicle issues
- Building access restrictions
- Unforeseen operational circumstances
- Delays caused by incomplete customer information
Customers are requested to maintain reasonable flexibility regarding moving schedules where unexpected circumstances occur.
9. Inspection of Goods
Customers are encouraged to inspect their goods before and after the moving process.
Any concerns regarding the condition or delivery of goods should be communicated to our team as soon as reasonably possible.
Customers are also advised to:
- Keep a list of major items
- Label important boxes
- Identify fragile goods
- Check goods during unloading
- Confirm that all major items have been delivered
10. Payment Terms
Payment terms will be discussed during the booking process.
Customers should clarify:
- Total agreed charges
- Advance payment requirements
- Balance payment requirements
- Payment method
- Additional charges, if applicable
Any additional services requested after the original booking may involve additional charges.
Customers are advised to keep payment receipts and booking confirmations for their records.
11. Cancellation and Changes to Booking
If you need to cancel or change your booking, please inform Sri Mariyammal Packers Movers as early as possible.
Changes to the following may affect service availability or charges:
- Moving date
- Pickup location
- Delivery location
- Quantity of goods
- Type of vehicle required
- Packing requirements
Cancellation and rescheduling terms may depend on the stage of booking and arrangements already made for the service.
12. Website Information
We make reasonable efforts to keep the information on our website accurate and up to date. However, service details, availability, and other information may change from time to time.
The information provided on this website is for general informational purposes and should not be considered a final service quotation.
For accurate pricing and service details, customers should contact Sri Mariyammal Packers Movers directly.
13. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the content, privacy practices, availability, or services provided by third-party websites.
Users should review the terms and policies of third-party websites before using their services.
14. Privacy
Any personal information collected through our website, contact forms, phone calls, or service enquiries will be handled according to our Privacy Policy and applicable practices.
Customers may contact us if they have questions regarding the information provided during an enquiry or booking.
15. Changes to These Terms and Conditions
Sri Mariyammal Packers Movers may update or modify these Terms and Conditions when necessary.
Any changes will be posted on this page. Customers are encouraged to review this page periodically for updates.
16. Contact Us
If you have questions about these Terms and Conditions or our services, please contact us.
Sri Mariyammal Packers Movers
Thippirajapuram, Main Road, Kumbakonam
Phone: +91 9791969523
For service enquiries, house shifting, local moving, office relocation, packing, or transportation requirements, please contact our team directly.